Cubevex Terms of Service

Last updated: 07/18/2026

These Terms of Service ("Terms") govern your access to and use of Minecraft server hosting, virtual private server ("VPS"), and related services (collectively, the "Services") provided by Cubevex ("Cubevex," "we," "us," or "our"). By creating an account, placing an order, or using the Services, you ("Customer," "you") agree to be bound by these Terms. If you do not agree, do not use the Services.


1. Eligibility and Account Registration

1.1 You must be at least 18 years old, or the age of majority in your jurisdiction, to enter into this agreement. If you are under 18, a parent or legal guardian must accept these Terms on your behalf and be responsible for the account.

1.2 You agree to provide accurate, current, and complete information when creating an account, and to keep that information up to date.

1.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us immediately at [email protected] if you suspect unauthorized access.

2. Business Structure

2.1 Cubevex is currently operated as an unincorporated business. Cubevex may, at its sole discretion and without prior notice, convert to or begin operating under a limited liability company, corporation, or other legal entity in the future. Upon such conversion, all rights and obligations under these Terms will automatically transfer to the successor entity, and references to "Cubevex" in these Terms will refer to that entity going forward, without requiring your further consent (see Section 21, Assignment).

3. Description of Services

3.1 Cubevex provides Minecraft game server hosting, VPS hosting, and related infrastructure services as described on our website and in your order confirmation.

3.2 Services are provided on an "as available" basis. Features, plans, and pricing may change over time; material changes to active plans will be communicated in advance where practicable.

4. Acceptable Use Policy

You agree not to use the Services to:

4.1 Violate any applicable local, state, national, or international law or regulation.

4.2 Host, transmit, or distribute malware, ransomware, exploits, botnets, or any software designed to disrupt, damage, or gain unauthorized access to computer systems.

4.3 Conduct, launch, or participate in denial-of-service (DoS/DDoS) attacks, port scanning, network intrusion, or unauthorized penetration testing against any system you do not own or have explicit written authorization to test.

4.4 Send unsolicited bulk communications (spam) or operate open mail relays.

4.5 Host, distribute, or link to child sexual abuse material (CSAM), content that sexualizes minors, or any content involving the exploitation of minors. Such activity will be reported to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement, and the account terminated immediately without refund.

4.6 Host or distribute content that infringes the intellectual property rights of others, including pirated software, cracked game clients, or unauthorized copyrighted material.

4.7 Engage in cryptocurrency mining, proof-of-work computation, or other sustained high-intensity CPU/GPU workloads not disclosed at time of purchase, unless your plan explicitly permits it.

4.8 Resell, sublicense, or provide the Services to third parties as your own hosting business without our prior written consent, except where a plan is explicitly marketed as reseller-eligible.

4.9 Attempt to circumvent resource limits, quotas, or metering mechanisms associated with your plan.

4.10 Upload or operate content that is unlawful, threatening, harassing, defamatory, or that promotes violence, terrorism, or hate against individuals or groups.

We reserve the right to determine, in our reasonable discretion, whether conduct violates this policy, and to suspend or terminate accounts for violations without prior notice in cases of severe or illegal activity.

5. Minecraft-Specific Terms

5.1 Use of Minecraft server software is subject to Mojang/Microsoft's End User License Agreement (EULA) and Minecraft Usage Guidelines. You are responsible for ensuring your server, plugins, mods, and any monetization (e.g., donor perks) comply with those terms.

5.2 Cubevex is not affiliated with, endorsed by, or sponsored by Mojang Studios or Microsoft.

5.3 You are solely responsible for the content, plugins, mods, and player conduct on your Minecraft server, including any in-game chat, builds, or community rules you establish.

5.4 We do not monitor in-game content proactively but will act on valid abuse reports or legal requests.

6. Payment Terms

6.1 Fees are due in advance of each billing cycle as selected at checkout (monthly, quarterly, annually, etc.).

6.2 Services may be automatically renewed and billed to your payment method on file unless you cancel before the renewal date.

6.3 We reserve the right to change prices for future billing cycles. Where required by law, we will provide advance notice of price changes to active subscribers.

6.4 Failure to pay by the due date may result in service suspension. Continued non-payment beyond 30 days may result in termination and data deletion.

7. Refund Policy

7.1 New customers may request a full refund within thirty (30) days of initial purchase, provided the account has not violated the Acceptable Use Policy and the Services have not been subject to abuse (e.g., excessive resource usage inconsistent with normal use, or usage suggesting the request for service was made solely to obtain a refund after extended use).

7.2 Refunds are not available for: renewal payments, add-on purchases, domain registrations, custom/setup work already performed, or accounts terminated for Terms violations.

7.3 Refunds, where granted, will be issued to the original payment method within 30 business days.

8. Chargebacks

8.1 Initiating a chargeback or payment dispute without first contacting Cubevex support to resolve the issue may result in immediate suspension or termination of all associated services, forfeiture of account balance/data, and a permanent ban from future service.

8.2 We reserve the right to dispute chargebacks with supporting evidence and to recover associated fees from the customer where legally permitted.

9. Service Availability

9.1 We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be announced in advance where reasonably possible; emergency maintenance may occur without notice.

9.2 Unless a specific Service Level Agreement (SLA) is separately purchased and documented, Services are provided without uptime guarantees, and no service credits are owed for downtime.

10. Data, Backups, and Content Responsibility

10.1 You are solely responsible for maintaining your own backups of world files, configurations, databases, and any other data critical to you. While we may offer backup tools or automated snapshots as a convenience, we do not guarantee data integrity, retention, or recoverability.

10.2 We are not liable for data loss resulting from hardware failure, software error, customer misconfiguration, account termination, or any other cause.

10.3 Upon account termination (voluntary or involuntary), we may permanently delete all associated data after thirty (30) days, without further notice.

11. Suspension and Termination

11.1 We may suspend or terminate your access to the Services, with or without notice, for: violation of these Terms, non-payment, fraudulent activity, abuse of shared network/hardware resources, or legal requirement.

11.2 You may cancel your service at any time through your client area. Cancellation stops future billing but does not entitle you to a refund for the current billing period except as stated in Section 7.

12. DMCA / Copyright Complaints

12.1 If you believe content hosted on our Services infringes your copyright, submit a notice to our designated agent at [email protected] including: identification of the copyrighted work, identification of the infringing material and its location, your contact information, a good-faith statement of unauthorized use, and a statement of accuracy under penalty of perjury with your signature.

12.2 We will respond to valid notices in accordance with the Digital Millennium Copyright Act, which may include removing content or suspending the responsible account.

13. Network Abuse and Security

13.1 You may not use the Services in a manner that degrades network performance for other customers, including excessive bandwidth consumption inconsistent with your plan, or activity that attracts hostile traffic (e.g., DDoS attacks) to shared infrastructure.

13.2 We reserve the right to null-route, filter, or temporarily suspend an account that is the target of an attack in order to protect the stability of shared infrastructure, and will make reasonable efforts to restore service promptly.

14. Intellectual Property

14.1 The Cubevex name, logo, and branding are the property of Cubevex and may not be used without written permission.

14.2 You retain ownership of content you upload to the Services, subject to the licenses necessary for us to operate, host, and deliver the Services to you.

15. Assumption of Risk

15.1 You acknowledge that internet-connected services, including game servers and VPS instances, carry inherent risks, including but not limited to unauthorized access attempts, distributed denial-of-service attacks by third parties, data loss, and service interruption. You assume these risks in connection with your use of the Services to the fullest extent permitted by law.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUBEVEX AND ITS OWNER(S) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, REVENUE, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE LESSER OF (A) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

18. Force Majeure

18.1 Cubevex is not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, power outages, internet backbone failures, upstream provider or data center failures, cyberattacks, labor disputes, or government action.

19. Indemnification

You agree to indemnify, defend, and hold harmless Cubevex, its owner(s), operators, and any successor entity from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: your use of the Services, content you host or transmit, your violation of these Terms, or your violation of any law or third-party right.

20. Modifications to These Terms

We may update these Terms from time to time. Material changes will be posted on our website with an updated "Last updated" date, and continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

21. Assignment

21.1 Cubevex may assign, transfer, or delegate these Terms and any rights or obligations hereunder, in whole or in part, at any time and without your consent, including in connection with a change in business structure (e.g., formation of an LLC or corporation), merger, acquisition, or sale of assets.

21.2 You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

22. Governing Law and Dispute Resolution

22.1 These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law principles.

22.2 Any dispute arising out of or relating to these Terms or the Services shall be resolved through individual, binding arbitration rather than in court, except that either party may bring an individual claim in small claims court. YOU AND CUBEVEX EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

23. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms, together with any referenced policies (Acceptable Use Policy, Refund Policy, Privacy Policy), constitute the entire agreement between you and Cubevex regarding the Services and supersede any prior agreements.

25. Contact Us

Questions about these Terms can be directed to: Cubevex [email protected]